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Phoenix Quality Guarantee

If you are not entirely satisfied with your stock purchase, return them within 14 days of the date of despatch, and we will be happy to exchange for a different size or give a full refund. This does not affect any of your legal or statutory rights.

We are 100% committed to protecting your privacy

At Phoenix, we want you to enjoy your shopping experience safe in the knowledge that any information that you provide us with will not be accessible to, or useable by anyone else other than footise.

In order for us to provide you with the best possible service, we need to gather certain information about you and your requirements, always at your total discretion. This information will assist us in tailoring our footwear and service specifically for you, and this is the only reason why information is gathered. Additionally, our internal procedures help protect your privacy by limiting employee access to, and use of, this information.

Our "Cast Iron Guarantee" for your total peace of mind.

1. The Phoenix Personal Information Privacy Guarantee

footise is committed to protecting your privacy. We protect the privacy of all the information using our highly secure, password-protected servers. The information you provide will be kept confidential and used to support your customer relationship with Phoenix. Your information (such as name, address, purchase details etc) will not be given or sold to any outside organisation.

BritishPhoenix Footwear CompanyBritish
29, North Street Industrial Estate, Droitwich,
Worcestershire. England. WR9 8JB.